The TLC difference – our ‘Five Ts’ process
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Optimizing a business process is an important part of a company and should be utilized when starting any new project. Because Teneo Linguistics Company has been in business for 15 years, we have developed and fine-tuned our internal process for working with new clients.
This process is called the “Five Ts” and ensures TLC customers have a smooth experience during translation or other language services projects. It consists of the following:
- Touch: In our initial conversation, we learn about your language needs and how we can support your business. Together, we will see if we’re a good match.
- Team: A hand-picked, experienced team will become acquainted with you and your project(s) to construct innovative ideas and solutions, and foster a meaningful partnership. We believe the best results come from strong partnerships focused on long-term success.
- Tailor: We create a unique plan based on excellence and high performance specific to you. Your dedicated team will dive into our best practices and work collaboratively to finalize a formula that creates value for your company.
- Translate: With our reliable quality, impeccable customer service, and tailored processes, we ensure your project is progressing in a timely manner, and exactly to the specifications we determined together.
- Trust: We believe in doing the right thing, honesty, and transparency, and promise to honor that commitment to all customers and our community every day. We foster a culture of gratitude and appreciate every client and opportunity.
Having a strong business process in place has several benefits. This includes increased efficiency, better organization, a reduction in errors, improved customer focus, and more effective communication.
TLC offers a variety of customizable services that fit clients’ individual needs, in over 180 languages. The industries that TLC serves include:
TLC is a certified small, woman-owned business that has shaped its success by living the four core values of Excellence, Partnership, Integrity, and Gratitude.
Learn more about how TLC’s language services can support your company at www.tlctranslation.com.
