Security measures to consider when choosing an LSP

Language services are essential for businesses and organizations that operate in a globalized world. From translation to interpreting, language services help to bridge communication gaps and enable effective communication across borders.

In turn, security is crucial in selecting a language services provider (LSP) because of the nature of the information that is shared. Businesses and organizations often share confidential and sensitive information that could have significant consequences if it falls into the wrong hands.

For example, a company may share financial information, legal documents, or trade secrets with a language service provider to be translated. If this information is not adequately protected, it could be accessed by unauthorized parties, leading to financial loss, legal disputes, or damage to the company’s reputation.

All Teneo Linguistics Company (TLC) language professionals are bound by confidentiality agreements. In the process of handling sensitive documents, TLC uses standard security certificates, protocols, and secure systems to protect the information.

Here are some best practices for ensuring security in language services:

Choose a reputable language services provider

When choosing an LSP, it’s essential to do research and choose a reputable provider with a strong track record of security. Look for providers that have ISO 27001 certification, which is the international standard for information security management. This certification ensures that the provider has implemented a comprehensive security management system to protect client data.

TLC has continued to pass its ISO 27001 certification audits over the years. This achievement translates into a commitment to protecting TLC clients’ data and systems.

Secure data transmission

LSPs should use secure methods for transmitting data, such as encrypted email or secure file transfer protocol (SFTP). SFTP is a protocol that provides secure file transfers between computers, and it’s a preferred method for transmitting large files securely.

Ensure secure storage

Customer data should be stored in a secure and protected environment. This includes using firewalls, access controls, and encryption to prevent unauthorized access to client data. Providers should also have backup and disaster recovery plans in place to ensure that data can be restored in case of a breach or system failure.

Protect confidentiality

LSPs should have strict confidentiality policies in place to ensure that client data is not shared with unauthorized parties. Providers should also ensure that their staff members sign confidentiality agreements and receive appropriate training to understand the importance of protecting client data.

Monitor and assess security measures

An LSP should regularly monitor and assess its security measures to identify and address any vulnerabilities. Providers should also conduct regular security audits to ensure that they are in compliance with industry standards and regulations.

Ultimately, choosing a reputable language service provider, like TLC, can ensure that their language services are secure and reliable. Don’t be afraid to inquire about the above information when deciding what LSP to work with.

TLC’s customers already know high-quality translation services are always provided. And they also have the peace of mind of knowing that TLC has processes, systems, and technology in place to provide the highest possible level of data security out there. Data security is even more important now when people work remotely or in a hybrid scenario.

Learn more about TLC’s language services by visiting www.tlctranslation.com.