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The Complete Guide to Multilingual Open Enrollment
Open enrollment recurs annually, and your language needs will shift as your workforce changes. A repeatable process saves time, reduces cost, and strengthens compliance year over year.

Autumn Owens
Oct 83 min read


Part 5: The Risk of Unqualified Reviewers
Translation review can require linguistic expertise, subject matter knowledge, terminology management, regulatory awareness, and an understanding of what makes a translation fit for its intended purpose. That distinction matters because a reviewer who is not qualified for the task may unintentionally allow language risk to pass unnoticed.

Autumn Owens
Sep 147 min read


Why Regulated Industries Demand Defensibility, Not Just Accuracy
Regulated organizations are already being held to the defensibility standard. Whether they know it yet often depends on whether something has gone wrong. The question is not whether defensibility will eventually be required. It is whether the system was built to provide it before it is needed.

Hana Laurenzo
May 218 min read


Making the Process of Translation Visible (and Defensible)
Clients in regulated industries should ask their Language Services Providers to make the translation process visible. Otherwise, they can assume the worst: that controls, sources, approvals, and decisions behind the words are undocumented or unverifiable. That Google Translate was used, instead of a qualified human translator working in a secure environment.

Hana Laurenzo
Mar 115 min read


Navigating Labor Shortages with a Multilingual Workforce
With an aging workforce, shifting demographics, and ongoing challenges in recruiting skilled workers, companies are facing pressure to maintain operations while achieving long-term growth. Now more than ever, finding innovative solutions is key to overcoming these hurdles.
One often overlooked but highly effective strategy? Building a multilingual workforce.

Autumn Owens
May 7, 20252 min read
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