Privacy Policy
Current Version Published: December 12, 2025
Teneo Linguistics Company, LLC (“TLC,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Policy explains how we collect, use, store, share, and safeguard your information, including for SMS communications, in a way that is clear, responsible, and compliant with applicable laws and industry standards.
What Information We Collect
We collect information that you voluntarily provide to us and non-identifying usage data. This includes:
Personally Identifiable Information (PII) that you choose to input such as:
• Full name
• Email address
• Telephone number (including mobile numbers for SMS communications)
• Postal address
• Billing and transaction information
• Demographic data (such as ZIP code)
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We also collect non-identifiable analytics (such as page views, visitor counts, and session durations) based on IP addresses and cookies.
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How We Collect Information
Information may be collected when you:
• Submit online forms (contact, quote requests, job applications)
• Communicate with us by email, telephone, or SMS
• Use our website and services
• Interact with our customer support or marketing campaigns
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How We Use Personal Information
We use your information to operate, maintain, improve, and personalize our services. This includes:
• Delivering services you request or subscribe to
• Communicating with you, including via SMS, email, and calls
• Responding to inquiries and support requests
• Internal record keeping and operational purposes
• Sending marketing communications about our services, offers, events, and updates (only with your consent)
Mobile and SMS Communications
We collect mobile numbers and consent to send you SMS messages when you provide your number and agree to receive messages from TLC. You consent to receive text messages that may include marketing information, service updates, transactional alerts, or reminders. By submitting your mobile number, you affirm that:
• You agree to receive messages from TLC to the provided number
• Message and data rates may apply
• You understand that you can opt-out at any time
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Consent and Opt-Out for SMS
Consent for SMS is obtained when you voluntarily provide your mobile number on a form or otherwise agree to receive messages. Consent is specific to the purpose you agree to receive, and cannot be transferred. You may withdraw consent at any time by replying STOP to any text message, using any reasonable opt-out method, or contacting us directly. After opting out, you will no longer receive promotional SMS messages from us.
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Cookies and Similar Tracking Tools
We use cookies to help improve site functionality, analyze traffic, remember preferences, and enhance your experience. You can control cookie preferences through your browser settings, though disabling certain cookies may limit features on the site.
How We Share Personal Information
We do not sell, rent, or trade your personal information to outside parties. We may share your data with trusted service providers who help us deliver services, process transactions, send communications, or perform analytics. In every case:
• Third parties only receive the information necessary to perform their functions
• They are bound by confidentiality and data protection standards
• SMS mobile numbers and consent data will not be shared with third parties for their promotional use without your explicit permission
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We may also disclose information where required by law or to protect our rights.
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Your Rights and Choices
Depending on where you live, you have rights to:
• Access the personal data we hold about you
• Correct or update inaccurate information
• Request deletion of unnecessary data
• Restrict or object to processing
• Obtain a copy of your data in a structured format
• Withdraw consent
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To exercise your rights, please use the Data Subject Request form on our site or contact us.
Security of Your Information
We implement industry-standard security safeguards including administrative, technical, and physical measures to protect your data. While we work diligently to secure your information, no method of transmission or storage is absolutely foolproof.
Children’s Privacy
We do not knowingly collect personal data from children under age 13 in the USA or under age 16 in EU countries without verified consent. If we become aware of such data, we will delete it.
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International Data Transfers
As a global provider, personal data may be stored, processed, and transferred across borders. We take measures to protect your data consistent with legal requirements.
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Compliance with Laws and Policies
This Policy is designed to comply with applicable data privacy laws, including GDPR, CCPA, and other regional frameworks.
Policy Updates
We review and update this Privacy Policy regularly or when legal or operational changes require it. Updated versions take effect when posted.
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Contact Us
For privacy questions, data requests, or support:
Email: privacy@tlctranslation.com
Address: Teneo Linguistics Company, LLC
3010 W Park Row Dr, Pantego, TX 76103