TLC's Language Blog

A torn open piece of paper with the words, "Where is your language risk?" beneath.

Part 2: The Risk of Inconsistent Terminology

Terminology should be treated as part of language risk management, not simply a preference for polished writing. If the same thing has multiple names, your audience may wonder whether it is actually the same thing. Where is your language risk? Sometimes, it is hiding in the words you thought were interchangeable.

Where is your language risk?

Autumn Owens

3 days ago3 min read

Four people holding listening jars up to their ears with question marks above their heads showing confusion.

Real Stories: How Language Barriers Affect Patient Care and Customer Service

Don’t let language barriers define your patient or customer experience. Let’s create a world where every person feels heard, understood, and valued.

Autumn Owens

Dec 9, 20252 min read