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Part 1: The Risk of Assumptions
In regulated industries, organizations already understand the importance of managing risk in areas such as cybersecurity, quality, data privacy, regulatory compliance, and operational safety. Multilingual communication deserves the same level of intentionality.

Autumn Owens
Aug 146 min read


Making the Process of Translation Visible (and Defensible)
Clients in regulated industries should ask their Language Services Providers to make the translation process visible. Otherwise, they can assume the worst: that controls, sources, approvals, and decisions behind the words are undocumented or unverifiable. That Google Translate was used, instead of a qualified human translator working in a secure environment.

Hana Laurenzo
Mar 115 min read


The Power of Inclusion: Why Digital Accessibility Matters
TLC is committed to helping organizations bridge the gap between compliance and inclusiveness with digital accessibility services.

Autumn Owens
Feb 27, 20252 min read
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