Empowering providers and patient educators with the right tools for clear, compassionate communication.
Every patient deserves to be understood, and every healthcare provider deserves the tools to make that happen. From language barriers to digital accessibility, the challenges are real – but so are the solutions.
TLC provides tailored services that ensure your patients receive the right information, in the right language, at the right time.
Reaching every patient with accurate health information, instructions, and education.
Professional translation and interpreting services ensure your patients understand their care. Our on-demand over-the-phone interpreting services make communication seamless and secure.
Ensuring staff are prepared to support multilingual patients.
Our Proficient Measures™ language proficiency assessments identify staff strengths and gaps, helping you build a capable, confident, and diverse care team.
​
Making digital content accessible and compliant for all patients.
Digital accessibility services, including 508 compliance and culturally adapted educational materials, help your online resources reach every patient safely and effectively.
​
Language Access in Life Sciences
From clinical research to patient education, clear communication can be the difference between understanding and uncertainty.
TLC helps pharmaceutical companies, medical device manufacturers, and clinical research teams bridge linguistic and cultural gaps throughout the product lifecycle.
​
Our linguists are not only fluent in language but in the science behind it. We pair technical expertise with cultural insight to protect your brand, your data, and your patients.
Translate clinical trial documents, patient-reported outcomes, and regulatory submissions with precision and compliance.
Maintain accuracy and confidentiality through ISO 17100 and ISO 27001 certified processes.
​
Adapt educational materials for diverse patient populations, ensuring cultural sensitivity and clarity.
​
Streamline multilingual patient support with on-demand interpreting and tailored communication strategies, improving engagement and adherence.